Frequently Asked Questions

T4 Spa products have been environmentally tested, approved for best hygienic control, and are ETL certified for safety.

We accept Visa, Master Card, Business Check, Money Order or an Official Bank Check

T4 will take 1 week to process an order and 2 weeks to ship (varies depending on location).

Yes. T4 Spa can assist you with a financing agreement through our preferred financial institution. Favorable equipment financing or lease to own terms are available with flexible fixed payment options between 18 and 60 months.

Our products are non-refundable, however if you are not satisfied with our product for whatever reason, all returned items are subject to 30% restocking fee. Customers are responsible for the shipping and handling fee for any return transaction. If the returning items are in bad conditions, customers are subject for the cost of damages.

For changes on any orders, customer must notify within the first 48 hours from the time of deposit. We customize each order once it is under production, and if there are changes after production date, customer are responsible for an additional 10% on the order. For cancelling orders after 48 hours, a 30% restocking fee will be charged.

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